Privacy Policy
Last updated: 21.08.2025
This Privacy Policy describes how Bong (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services from bongevents.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
- Basic contact details including your name, phone number, and email.
- Account information including your username and password.
- Customer support information including the information you choose to include in communications with us, for example, when contacting us.
Information We Collect Through Your Use of Our Site and Services
We collect and store information about your use of our Site and Services. The following list describes the specific information we collect:
- Personal information about other individuals, including name, phone number, and email, that you upload to our Site in order to use the Services. This information is used only to provide and manage the Services. You are responsible for ensuring that you have the necessary consent or other lawful basis before uploading this information.
- The date and time when your account is added to an event and receives digital vouchers.
- The date and time when your account shares or receives a digital voucher with other users.
- The date, time, and the specific item a digital voucher is redeemed for.
This information is collected to provide and manage the Services, and to protect against fraud and misuse. For information on how long this data is retained, please see the section “Security and Retention of Your Information.”
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf. This may include:
- Companies that support our Site and Services.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including sending notifications related to your account and manage your account.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications and advertisements.
- Security and Fraud Prevention. We use your personal information to detect and investigate possible fraudulent or malicious activity.
- Communicating with you. We use your personal information to provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site to power and improve the Services, run analytics, and better understand user interaction. You can set your browser to remove or reject Cookies, but doing so may affect your experience on our Site.
How We Disclose Personal Information
- With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics).
- With business and marketing partners, to provide services and advertise to you.
- When you direct or consent to our disclosure of certain information.
- In connection with a business transaction such as a merger or bankruptcy.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these sites, and we encourage you to review their policies.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us for deletion.
Security and Retention of Your Information
We implement reasonable technical and organizational security measures to protect your data, acknowledging that no system can guarantee absolute security. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, or unless you request its deletion.
Personal information that connects a user to a digital voucher, including when a digital voucher is issued, shared, redeemed, and what the voucher was redeemed for, is deleted after 7 days.
Your Rights and Choices
Depending on your location, you may have rights related to your personal information, such as the right to access, delete, or correct your data.
Contact Us
If you have any questions about these Terms or want to exercise your rights, please contact us at support@bongevents.com.